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Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business & Administration Apprenticeship framework.
People aged 16-24 who aspire to work in roles such as administrators, office juniors, receptionists/medical receptionists, personal assistants, legal secretaries or medical secretaries.
There are no mandatory entry requirements for this Apprenticeship framework. However employers are looking to attract applicants who have a keen interest in business and/or a particular interest in legal or medical administration careers. They expect applicants to demonstrate a "can do" attitude and have at least basic numeracy and literacy skills on which the Apprenticeship will build.
The main part of the apprenticeship programme, NVQs are work-based nationally recognised qualifications, designed to benchmark the skills an employee needs to do their job effectively. Candidates tailor their NVQs to reflect the particular requirements of the job role they are undertaking, choosing a number of appropriate units from a wide range of possible options. In this way all NVQs are made to measure for each employer.
Apprenticeships include both on and off-the-job training. At Tower Hamlets College, we work collaboratively with employers to deliver the job training and qualifications that an apprentice needs to complete their apprenticeship framework.
Business Administration Apprenticeship progammes start on a monthly basis, please contact us for more details.
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